Capita plc

Vendor

External enrichment · as of 2026-08-29

CompanyCapita plcAutomated
HQUnited KingdomAutomated
IndustryIndustrialsAutomated
Websitehttps://www.capita.com/

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

18 agents

Browse all 18 agents in the registry →

AI-Led Transformation for Public Sector & Regulated Industries

Capita

Not rated

AWS Marketplace

Designing, orchestrating, and operating cloud-native and AI-enabled services on AWS

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Assessment-led services - Eligibility Assessments

Capita

Not rated

AWS Marketplace

Carries out detailed eligibility checks for programmes and services, applying consistent criteria and evidence verification so only qualifying individuals are approved, improving fairness and compliance.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Assessment-led Services - Health Assessments

Capita

Not rated

AWS Marketplace

Provides expert-led medical assessments for benefits or services, ensuring citizens’ health conditions are evaluated fairly and thoroughly, and that decisions are accurate and trusted.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Business Continuity Consultancy Services

Capita

Not rated

AWS Marketplace

Capita's Business Continuity Consultancy Services help organisations strengthen their ability to continue critical operations during disruption. We support clients to design, implement, test and continually improve proportionate and effective business continuity arrangements that are aligned to organisational objectives, regulatory expectations and leading practice (e.g. ISO 22301, Business Continuity Institute Good Practice Guidelines).

Intelligence & ResearchProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Capita Contact Centre Analytics on Snowflake

Capita

Not rated

AWS Marketplace

Capita accelerates the ability for contact centres to unlock real‑time performance insight, forecasting, and conversational analytics by onboarding data to Snowflake’s AI Data Cloud, and delivering outcomes through standardised Insight Products, including models, dashboards, and AI‑assisted analysis. Delivered as part of operational business process services, or as a standalone expert-led Data Service.

HR & TalentProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Customer Communications - 3rd Party Service Delivery

Capita

Not rated

AWS Marketplace

Managing third-party service providers on the client’s behalf and controls associated costs, delivering required services reliably while minimising overhead and ensuring value for money.

Logistics & Supply ChainProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Customer Communications - Email Management

Capita

Not rated

AWS Marketplace

Automate and organise email processing for clients, prioritising enquiries, auto-respond where possible, and route messages to the right teams – improve response speed and consistency.

Customer ServiceProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Customer Communications - Outbound Communication

Capita

Not rated

AWS Marketplace

Handling large-scale outgoing communications (letters, emails, SMS) for clients, ensuring timely delivery to citizens via their preferred channel and reducing administrative workload.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Customer Communications - Physical & Digital Storage

Capita

Not rated

AWS Marketplace

Secures client records in both physical archives and digital repositories, preserving data integrity, ensuring compliance, and allowing authorised staff to retrieve information whenever needed.

Software DevelopmentProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Customer Communications - Scanning & Indexing

Capita

Not rated

AWS Marketplace

Digitises physical mail and documents and indexes them for easy search, so information is quickly accessible and nothing gets lost in paper piles.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Procurement - A Fully Managed Service

Capita

Not rated

AWS Marketplace

Fully outsource your procurement function handling every stage from sourcing to contract award, delivering immediate cost savings, streamlined purchasing processes, and reduced procurement risk for your organisation.

Logistics & Supply ChainProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Procurement Consultancy Services

Capita

Not rated

AWS Marketplace

Expert advisory to optimise your procurement strategy and operations. We provide market insight, process improvement and compliance guidance to help public sector organisations achieve better value, stronger supplier relationships and fully compliant procurement.

Logistics & Supply ChainProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Revenue & Disbursement Services - Accounts Payable & Receivable

Capita

Not rated

AWS Marketplace

Streamlines invoice and payment processing, reducing errors and delays in collections or payouts, and thus improving cash flow and supplier relationships.

Finance & AccountingProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Revenue & Disbursement Services - Aged Debt

Capita

Not rated

AWS Marketplace

Automates the identification and recovery of aged debts using AI, boosting collection rates and reclaiming revenue that can be reinvested into public services.

Marketing & SalesProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Specialist Training - Specialist Content Creation

Capita

Not rated

AWS Marketplace

Specialist Content Creation designs niche and highly specialised training materials for unique domains like firefighting, law enforcement, or defence. We produce custom curricula and courseware aligned to industry standards (e.g. firefighter certification, military protocols) - ensuring even the most specialised roles receive effective, relevant training.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Specialist Training - the Fire Service College

Capita

Not rated

AWS Marketplace

Providing world-class firefighter and emergency responder training through Capita’s Fire Service College (FSC) – an internationally recognised facility in the UK. We deliver fully managed training programmes that equip fire and rescue personnel with the essential practical skills, knowledge, and certifications to operate safely and effectively.

Intelligence & ResearchProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Specialist Training for AI

Capita

Not rated

AWS Marketplace

Specialist Training for AI provides advanced training programmes on artificial intelligence and machine learning for public sector teams. We help demystify AI for non-technical staff and deepen expertise for technical practitioners, ensuring organisations can adopt AI solutions confidently, ethically, and effectively to improve services and decision-making.

Intelligence & ResearchProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh

Specialist Training for Leadership

Capita

Not rated

AWS Marketplace

Delivering comprehensive leadership development programmes tailored for public sector managers and executives. We focus on building leadership capabilities – from strategic decision-making to people management – through training that is grounded in real public sector challenges and aligned with government leadership frameworks.

Operations & ProductivityProfessional service
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh