Customer Communications - Physical & Digital Storage
Capita · Software Development
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Customer Communications / Physical and Digital Storage provides secure, compliant management of client records across both physical archives and digital repositories, ensuring information is protected, easy to retrieve, and fully auditable. Capita consolidates records into centrally managed, ISO‑certified facilities and encrypted digital storage, replacing fragmented, high‑risk storage arrangements with a single, controlled source of truth. Every record is carefully logged and managed to preserve data integrity, reduce loss or damage, and ensure authorised access at all times.
Physical records are securely stored in controlled environments, with every box and file barcoded and tracked through an inventory management system. Authorised users can request records on demand, with files either retrieved physically or digitised and delivered electronically for fast access. Digital repositories provide resilient, encrypted storage with redundant backups, supporting disaster recovery and business continuity. Retention schedules and secure disposal processes are enforced in line with regulatory and GDPR requirements, giving organisations confidence that records are managed correctly throughout their lifecycle.
Show the rest of the publisher’s description (1 more line)
By centralising storage and retrieval, organisations significantly reduce premises and off‑site storage costs while improving operational efficiency. Staff no longer waste time searching for misplaced files, compliance risks are reduced through clear audit trails and controlled access, and critical records remain available even in the event of physical damage or system disruption. Proven at national scale across public and private sector clients, Capita’s physical and digital storage services help organisations safeguard information, meet regulatory obligations, and operate with greater efficiency and confidence.
Highlights
Highlighted by the publisher on AWS Marketplace.
Secure, compliant storage – Physical records and digital files are protected in ISO‑certified facilities and encrypted repositories, ensuring data integrity and GDPR compliance.
Fast, controlled retrieval – Barcoded inventory tracking and indexed digital archives enable authorised staff to locate and access records quickly, on demand.
Cost and risk reduction – Centralised storage cuts premises and off‑site costs while reducing the risk of lost records through full audit trails and controlled access.
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.