Revenue & Disbursement Services - Aged Debt
Capita · Marketing & Sales
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Capita’s Aged Debt service helps public sector organisations recover outstanding revenues more effectively and ethically by using AI‑driven insights and automated workflows. The service identifies which debts are most likely to be recovered, prioritises action accordingly, and applies tailored engagement strategies that balance firm recovery with fair treatment of vulnerable individuals. This enables faster cash recovery while protecting citizen trust and complying with government debt and fairness standards.
By combining predictive analytics, omnichannel outreach and real‑time case management, Capita reduces manual effort, accelerates resolution, and improves overall collection rates. Proven outcomes include millions recovered from long‑standing debt, improved cash flow, significantly fewer write‑offs, and minimal citizen complaints - allowing recovered funds to be reinvested into frontline public services.
Highlights
Highlighted by the publisher on AWS Marketplace.
AI‑driven prioritisation of recoverable debt - Uses machine learning and predictive analytics to segment aged debt, focusing effort on cases with the highest likelihood of recovery while identifying vulnerable individuals who require supportive handling
Automated, multi‑channel citizen engagement - Delivers consistent and timely outreach across letters, email, SMS and calls, ensuring debtors are contacted through their preferred channels and reducing manual effort for collections teams
Proven financial outcomes with minimal complaints - Demonstrated success in recovering millions in long‑standing debt, improving cash flow and reducing write‑offs - while maintaining extremely low complaint levels through a fair, compassionate approach
Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
1 linkLinked repositories
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