FedRAMP AuthorizedConfirmed95%, domain-verifiedNiCE CXone is FedRAMP Authorized at Moderate impact (domain match)FedRAMP Marketplaceregistry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
NiCE CXone is the AI platform that helps enterprises operate AI across the full customer experience, orchestrating engagements, teams, workflows, and systems into outcomes at scale.
CXone is for any enterprise that wants to move from manual, inconsistent customer engagement to an AI-driven model that's faster, smarter, and easier to manage.
With support for GDPR and sovereign data requirements, CXone delivers resilient, multi-region performance you can trust.
NICE CXone Mpower is the customer service AI platform helping organizations of all sizes automate customer service from start to finish.
Move beyond traditional inbound service and into proactive AI-driven experiences to boost revenue, increase efficiency, and cut costs at scale. CXone Mpower seamlessly orchestrates customer service workflows, agents, and knowledge across every touchpoint.
What sets CXone Mpower apart? It's trained on the industry's largest , most trusted CX dataset, offers an open framework with endless integration possibilities, and offers a complete suite of advanced AI applications connected on a single platform designed to unlock smoother operations, eliminate inefficiency, and deliver results.
