Not rated
AWS Marketplace
Delivers intelligent automation across voice, chat, email, and social media using Amazon Bedrock and Amazon Connect. The solution handles customer inquiries 24/7 in multiple languages, automatically resolves routine questions, and seamlessly transfers complex cases to human agents with full context. It integrates with existing CRM, ERP, and business systems while reducing customer service costs by 40-60%.
Marketing & SalesProfessional service
Not rated
AWS Marketplace
Expert Amazon Connect implementation of intelligent outbound calling, featuring predictive dialing, answering machine detection, and real-time campaign analytics.
Marketing & SalesProfessional service
Not rated
AWS Marketplace
Our contact center experts at your service. Technical tools & know-how. Plenty of experience.
Customer ServiceProfessional service
Not rated
AWS Marketplace
Professional implementation and setup services for comprehensive email campaign management solutions, featuring AWS SES integration, advanced analytics, and automated delivery systems.
Marketing & SalesProfessional service
Not rated
AWS Marketplace
Bricom's recent enhancements to the Amazon Connect and Zendesk Support integration service enable organizations to adopt a more strategic and proactive approach to customer service. This integrated telephony implementation service taps into AWS's advanced AI and machine learning capabilities, boosting contact center agent productivity and shortening customer support interaction times.
Customer ServiceProfessional service
