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Integrate your ITSM platform with Red Hat Ansible Automation Platform to automate, standardize, and audit changes—boosting speed, compliance, and operational efficiency.
Unlock full Dynatrace potential with expert-led adoption, AI integration, and unified observability across cloud, on-prem, and OpenShift environments.
EDX delivers personalized and unique managed services for Genesys solution. With our delivery team by your side, the Genesys Digital IVR enables AI-driven self-service across voice and digital channels, with intelligent journey orchestration and seamless escalation to human agents. Supported by real-time analytics, the solution is delivered end-to-end by EDX, including design, integration, deployment and ongoing managed services.
EDS assesses Kubernetes/OpenShift and applications using RHACS and Dynatrace AppSec, identifying risks, vulnerabilities, and misconfigurations. Results are prioritized and tracked in ServiceNow for accountable remediation, following Red Hat and Dynatrace best practices.
