CXBuilder

CXBuild

CXBuilder

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CXBuild turns the four-persona CXDesign blueprint into a production-ready Amazon Connect environment on AWS, using opinionated reference architectures and accelerators to reduce delivery risk and time to value. We handle the coding, integrations, testing, and go-live so customers can modernize or migrate from legacy contact centers while increasing adoption of AWS services across CX, AI/ML, analytics, and observability.

CXPartner

CXBuilder

☆

Not rated

CXPartner is an ongoing operate-and-optimize service for your AWS and Amazon Connect workload, built to extend the outcomes of CXDesign and CXBuild. We monitor and tune journeys across customers, agents, supervisors, and administrators—continuously improving flows, routing, automation, reporting, and integrations while watching reliability, performance, and cost. With CXPartner, you get a long-term partner that runs your contact center on AWS like a product, not a project.