Accelerate and automate legal document processing with Workflow Automation Manager by CloudHesive. Built on AWS and powered by generative AI, this solution reduces request handling time from days to seconds—no manual work required.
CloudHesive and Gryphon AI combine automated compliance certifications with CloudHesive’s secure, scalable Amazon Connect contact center expertise and ConnectPath CX platform. The joint solution enables organizations to deliver real-time TCPA and DNC compliant customer communications across voice, SMS, and digital channels. Built on Amazon Connect, powered by CloudHesive ConnectPath, and enhanced by the Gryphon ONE platform, it delivers automated policy enforcement, actionable analytics, and seamless integration with existing customer engagement tools. Enterprises gain faster deployment, lower operational risk, and gain the flexibility to meet industry-specific regulatory requirements.
This integrated solution combines CloudHesive’s ConnectPath platform for Amazon Connect with Teneo.ai’s advanced conversational AI to automate, scale, and personalize customer interactions across voice and chat. Accelerate time to value with pre-built bot templates, seamless agent handoffs, real-time sentiment analysis, and a unified dashboard for managing performance. Ideal for organizations seeking to improve CSAT, reduce operational costs, and deploy AI-powered self-service — all within a secure, scalable cloud-native environment. CloudHesive provides the managed services, deployment expertise, and ongoing support to ensure your contact center transformation is successful from day one.
CloudHesive QuickStart for Amazon Quick Desktop Enterprise helps organizations rapidly adopt and realize value from Quick Desktop Enterprise through guided onboarding, workflow development, and hands-on enablement.