Not rated
AWS Marketplace
Empower insurance agents with real-time AI assistance during customer interactions. Amazon Connect surfaces policy details, claims procedures, and cross-sell opportunities, reducing handle time and after-call work while improving first-call resolution and NPS. Analytics-driven insights continuously optimize agent performance and customer engagement.
Customer ServiceProfessional service
Not rated
AWS Marketplace
Transform insurance customer service with Amazon Connect AI-powered automation. Hyper-personalized omnichannel journeys across voice, chat, SMS, and web reduce repeat contacts, elevate NPS, and drive efficiency. Real-time AI insights and closed-loop analytics empower agents to resolve complex inquiries faster while improving self-service and product design.
Customer ServiceProfessional service
Not rated
AWS Marketplace
Boost insurance revenue and engagement with AI-driven outbound automation using Amazon Connect. Automate policy renewals, cross-sell campaigns, and lead qualification while hyper-personalizing every interaction. Real-time analytics provide insights into campaign performance, enabling optimized engagement, higher conversion, and stronger customer loyalty.
Marketing & SalesProfessional service
Not rated
AWS Marketplace
Deliver AI-powered real-time translation across voice, chat, IVR, and virtual agents. Enable multilingual customer support without dedicated agent teams, expanding reach and creating inclusive experiences. Reduce operational complexity while maintaining Amazon Connect efficiency and consistent service quality.
Customer ServiceProfessional service
Not rated
AWS Marketplace
AI Gateway by TTEC Digital delivers turnkey access to leading AWS AI technologies and use cases, enabling rapid deployment and faster time to value in legacy contact centers.
Customer ServiceProfessional service
