AI Contact Center Solution by SHIFT
AWS Marketplace
Next-Generation Contact Center Powered by Amazon Connect and Generative AI. Built on Amazon Connect and Amazon Bedrock, the solution combines rapid deployment and flexible scalability with SHIFT’s proprietary AI and knowledge management expertise. It improves response quality, operational efficiency, and customer experience through an end-to-end approach, enabling organizations to modernize their contact center operations with Generative AI.
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh