PwC Australia

Build agents

PwC Australia

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This service will help you build and deploy Build Agents, a class of autonomous, AI-powered agents purpose-built to generate, validate, execute, and convert data platform code artifacts across the modern data stack that are powered by AWS Bedrock. These agents close the loop from design to deployment by translating approved models and mappings into executable code, optimising implementation velocity and quality assurance. Build Agents operate across a variety of data engineering environments (SQL, Python, Spark, DBT, etc.) and target data platforms (e.g. Snowflake, Databricks, BigQuery, Synapse). They: Generate ETL/ELT logic from mappings and model specifications. Perform intelligent code reviews and enforce architectural guardrails. Execute and validate workloads in target platforms. Convert legacy code into modern equivalents (e.g. Informatica to Spark, PL/SQL to dbt, SSIS to Python). Integrate with CI/CD and DevOps pipelines to enable production-grade automation.

Customer experience transformation agents

PwC Australia

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This service delivers a coordinated suite of Customer Experience Transformation AI Agents that is powered by AWS Bedrock, designed to elevate customer interactions by treating every customer like a VIP. These agents operate as an integrated intelligence layer that listens, interprets, and acts in real time across digital and human channels. At the heart of the offering is a modular system of agentic capabilities: Listener Agents – Monitor behavioural signals continuously using dynamic listening rules tied to customer context and intent. Analyse Agents – Enrich and interpret signals by applying semantic, contextual, and historical analysis to reveal deeper intent and needs. Triage Agents – Evaluate situations in real-time to determine optimal next-best-actions aligned to customer goals, policy, and journey stages. The system goes beyond reactive engagement—it anticipates needs, surfaces hidden moments of opportunity, and enables goal-based interventions that deepen trust and loyalty.

Cyber controls agents

PwC Australia

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This service will help deploy a suite of Cyber Controls Agents which is powered by AWS Bedrock that bring intelligence, automation, and continuous reasoning to the implementation of cybersecurity policies and controls. These agents are designed to close the persistent gap between policy intent and control execution, ensuring security directives are measurable, enforceable, and traceable across the enterprise technology stack. Cyber Controls Agents operate across the lifecycle of control governance—from mapping policies to technical controls, verifying deployment coverage, to evaluating control effectiveness continuously.

Data remediation agents

PwC Australia

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This service will deploy Data Remediation Agents which are autonomous AI agents powered by AWS Bedrock, designed to identify, assess, and suggest fixes for data quality issues. These agents operate to monitor data quality, triage issues based on confidence levels, and engage with human stewards and owners to enable intelligent, high-confidence remediation at scale. Whether it's resolving invalid values, repairing broken relationships, or flagging data drift, these agents detect anomalies, classify root causes, and propose fix strategies tailored to the business context—creating a powerful co-pilot for enterprise data reliability.

Design agents

PwC Australia

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This service helps you to build and delivers a suite of Design Agents powered by AWS Bedrock, purpose-built to streamline and accelerate the design and engineering phases of data platform modernisation. These agents act as intelligent assistants capable of performing automated source-to-target mapping, applying transformation logic, and generating data models aligned to enterprise methodologies including Data Vault, Kimball, Inmon, and custom frameworks.

Discovery agents

PwC Australia

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This bespoke service will help you build a set of Discovery AI Agents powered by AWS Bedrock, it is designed to de-risk, accelerate, and enrich Data Modernisation and Migration initiatives. At its core, the offering leverages Discovery Agents—AI-powered autonomous units capable of analysing metadata, system logs, usage patterns, reporting logic, and query activity across legacy data and reporting platforms.

Observability as governance

PwC Australia

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PwC’s solution connects business, risk and technology data, giving business owners a one stop shop for insights into the health of their processes and controls, either used for risk governance or transformation governance use cases. The solution achieves the objectives by ingesting existing technology data and linking it to key operational controls using AWS's AI capabilities including large language models (LLMs) and AI agents.