Protagona's Connect Modernize accelerates AI-powered contact center transformation built entirely on Amazon Connect and AWS-native services. As a certified AWS Advanced Tier Services Partner with a 9.9 CSAT rating, Protagona embeds foundation models, agent assist, and retrieval-augmented generation directly into your existing contact center with no rebuilds required. Reduce operational costs, improve routing efficiency, and unlock real-time AI performance visibility from day one.
In as little as 2 weeks, Protagona will implement a POC document ingestion pipeline that leverages the power of agentic GenAI on AWS to maximize the accuracy, completeness, and usability of data extracted from the your physical documents and document images.
Optimize cloud costs with Terraform Cost Compass, an agentic AI tool that autonomously analyzes configurations, delivers targeted recommendations, and implements cost optimizations. Built on Amazon Bedrock foundation models and enriched by Bedrock Knowledge Bases, Cost Compass integrates seamlessly into CI/CD pipelines, automating cost analysis for faster, more efficient cloud management.
