Klika Tech Conversational AI Implementation for Amazon Connect
AWS Marketplace
Klika Tech integrates production-ready, AI-powered self-service with Amazon Connect. This professional services implementation combines structured Amazon Lex flows with Amazon Connect AI agents powered by Amazon Bedrock to support transactional and compliance-sensitive requests, open-ended questions, and multi-step actions. Knowledge bases, business systems, and CRM integrations through supported connectors, APIs, and MCP tools enable useful automation within tested guardrails and defined human-escalation policies.
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh