HCL Unica+ (Private Offer Only)
An AI-first, data driven platform built to drive hyper-personalized, memorable experiences.
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An AI-first, data driven platform built to drive hyper-personalized, memorable experiences.
Build multiexperience apps with AI-assisted dev for fast, seamless, cost-transparent solutions
The Field Service Management Services provide the critical capabilities utility providers need to ensure their field technicians are operating efficiently and providing the highest level of customer support. Capabilities include work order management, scheduling and dispatch, customer management, asset/inventory tracking, and time/expense logging. All capabilities are available via mobile access, including real-time notifications and alerts.
The Fleet Management Services are part of a modern, cloud-native platform that enables transportation, logistics, rental, and delivery enterprises to digitally transform the way they manage vehicle fleets, drivers, dispatch operations, and customer interactions. Built on a composable platform these services offer real-time visibility, operational efficiency, and enhanced driver and customer experience.
iControl is an enterprise observability platform that provides real-time visibility into end-to-end business flows, enabling proactive control management and performance optimization. It empowers CXOs and operations teams with actionable insights by bridging the gap between business objectives and technical execution.
The Medicare and Medical Insurance Services are part of a unified, cloud-native digital solution designed to transform the end-to-end experience for Medicare-eligible members (65+), brokers, employers, and payers. Built on a proven architecture with secure integration capabilities, low-code agility, and omnichannel enablement, the solution enables healthcare insurers and similar organizations to deliver seamless engagement, compliance-ready interactions, and operational efficiency across the healthcare value chain.
Comprehensive solution which ensures adherence to regulatory requirements, facilitates proactive risk mitigation, and promotes efficient collaboration among stakeholders. With user-friendly interfaces and advanced Self-Service features, the REMS services optimize regulatory compliance and drug safety.
The Superannuation Total Experience Services (HCL Super TXP), part of a superannuation industry-specific platform, utilizes data orchestration capabilities to power customer experiences, journeys and retain Assets Under Management (AUM) worth $3.7B. We improve member engagement and retention through omni-channel, AI-powered adaptive member lifecycle journeys, offering personalized member experience and optimized advisor experience. We support multi-tenant Super Fund clients (different brands/plans), with separate tenant data stores with shared infrastructure.
The Utility Customer Experience (UCX) Services are part of a pre-built, next-gen digital solution that empowers utility providers to modernize customer interactions, streamline operations, and enhance service delivery across water, energy, and gas verticals. It addresses the needs of Consumer, Employee and the Trade Allies while offering the flexibility to customize the solution to meet a tailored business experience.