Amazon Connect 311 & Non-Emergency Call Automation | AI-Driven
AWS Marketplace
Divert 311 and non-emergency calls from live agents using Amazon Connect and AI voice automation. This solution handles routine inquiries—like noise complaints, service requests, and report updates—using natural language understanding, allowing agents to stay focused on high-priority calls. Includes full implementation, multilingual support, and optional data integrations.
Provenance reach3 of 12
UnknownSource Confirmed
PricingUnknownNot stated
Evidence riskHigh