AI Agent Evaluation System by Escala 24x7 is an end-to-end automated quality assurance professional services offering built on AWS.
It automates the evaluation of conversational AI agents through synthetic conversation generation, customizable metrics, and continuous monitoring using Amazon Bedrock AgentCore Evaluations.
Designed for banks, insurance companies, retailers, and enterprises operating conversational agents at scale, the solution eliminates manual QA bottlenecks, ensures regulatory compliance, and detects quality degradations in real time before they impact customers.
AI Tools Adoption: KIRO & Amazon Quick by Escala 24x7 is a specialized consulting professional services offering built on AWS.
It accelerates the adoption of two AWS-native AI platforms: KIRO, an agentic AI IDE for spec-driven software development, and Amazon Quick, an integrated analytics and automation platform powered by generative AI.
Designed for mid-market and enterprise organizations seeking to modernize development capabilities and democratize business analytics, the offering delivers complete configuration, governance from day one, functional example components, and hands-on workshops with guaranteed quick wins.
Modernization Squads is a specialized program by Escala 24x7 and Stefanini designed to transform traditional AWS applications into cloud-native, scalable, and cost-optimized solutions. Following a structured three-phase framework—Assessment, Iterative Modernization, and Go-Live—we deliver production-ready environments integrated with DevSecOps, FinOps, and IA-driven insights
IntelliDoc by Escala 24x7 is an end-to-end Intelligent Document Processing (IDP) professional services offering built on AWS.
It automates the ingestion, classification, extraction, validation, and analysis of financial and business documents using Generative AI powered by Amazon Bedrock.
Designed for banks, insurance companies, and large enterprises, IntelliDoc reduces manual effort, improves accuracy, ensures auditability, and enables conversational insights over processed documents through AI agents.