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AI-powered call analytics that reduces call analysis time by 30% and resolves customer issues 20% faster by converting contact center recordings into structured intelligence.
AscendQuery is an AWS-native GenAI platform that converts plain-language questions into SQL queries against Amazon RDS, Aurora, or Redshift, enabling self-service analytics without SQL expertise.
Deploy a HIPAA-ready Agentic AI Contact Center for healthcare organizations using advanced AI, healthcare-specific multi-agent workflows, and seamless integration with existing contact center and CRM platforms. Ascendion accelerates implementation, integration, testing, and adoption to help healthcare payers and providers improve member engagement, reduce operational costs, and enhance service quality.
