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Zaki Generative AI For Dynamics 365

Maaz Technologies · Customer Service

Dynamics 365No attestation published

Certification per Microsoft Marketplace.

Generative AIOmniChannelAI Chatbot NLP/NLU
Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 7 captures on record

User ratingNot rated0 reviews on the listing
Runs onDynamics 365Dynamics 365 app
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

In today's dynamic customer service landscape, delivering exceptional customer experiences is essential for brands to stand out. Zaki Generative AI offers a unified omnichannel experience, leveraging Microsoft Dynamics 365, to meet modern customer expectations.

Key Features:

Show the rest of the publisher’s description (13 more lines)
  • Omnichannel Communication: Seamlessly connects clients and organizations across various chat channels including WhatsApp, Facebook, web chat, Twitter, mobile apps, email, and SMS.
  • Intelligent Chatbot Capabilities: Employs trained Microsoft Copilots for swift responses and seamless integration with customer databases and product catalogs, enabling faster interactions and self-service options.
  • Advanced Routing and Queuing: Offers sophisticated chat routing features and comprehensive reporting capabilities, allowing live agents to manage multiple conversations concurrently and provide personalized support.
  • Artificial Intelligence-enabled Response: Utilizes advanced natural language processing and real-time sentiment analysis to enhance customer experience and address concerns promptly.
  • Visualization and Analytics: Equipped with a comprehensive Microsoft Power BI dashboard for in-depth insights into customer interactions, driving sales revenue and improving customer experience.
  • Microsoft Integration: Seamlessly integrates with Microsoft Dynamics 365, Microsoft Copilot Studio, and Microsoft Power BI, offering a superior solution tailored to business requirements.
  • Microsoft Copilot Studio (AI Agents): Provides human-like interactions, revolutionizing customer engagement with advanced AI capabilities.
  • Omni-channel Availability: Deployable across various channels including WhatsApp, Facebook, Email, Twitter, SMS, and the Web.
  • Intelligent Chat Routing: Identifies and correlates previous chat events for enhanced reporting accuracy and valuable insights.
  • Compatibility: Compatible with all editions of Microsoft Dynamics 365 Customer Service, ensuring seamless integration regardless of the chosen edition.
  • Global Support: Available in countries where Microsoft Dynamics 365 Customer Service operates, providing a seamless customer service experience worldwide.
  • Language Support: Accommodates English speakers from different regions with support for English (United States) and English (United Kingdom).

Experience the future of customer engagement with Zaki Generative AI – your comprehensive solution for delivering exceptional customer experiences.

Preview

5 images
Zaki Generative AI For Dynamics 365 preview 1Zaki Generative AI For Dynamics 365 preview 2Zaki Generative AI For Dynamics 365 preview 3Zaki Generative AI For Dynamics 365 preview 4Zaki Generative AI For Dynamics 365 preview 5

Agent build and provenance

Works withCustomer Service, Azure AI, Power Virtual AgentsDisclosed

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyMaaz TechnologiesAutomated

Sources

Marketplace listingmarketplace.microsoft.com ↗Source
Privacy PolicyPrivacy Policy ↗Source
License TermsLicense Terms ↗Source

Publisher resources

4 links
Helpmaaztechnologies.com ↗Source
Supportmaaztechnologies.com ↗Source
ZGAI – ZAKI GENERATIVE AI FOR MICROSOFT DYNAMICScatalogartifact.azureedge.net ↗Source
Zaki Generative AI For Dynamics 365www.youtube.com ↗Source

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Unknown
Not stated
Delivery
Dynamics 365 app
https://maaztechnologies.com/contact-us/
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