Floatbot Uno - No Code Voicebot Builder
ZOROIM IPSYSTEMS PRIVATE LIMITED · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
Floatbot is a SaaS-based Omni-channel Conversational AI platform for FIs, Banks, Insurances, and Enterprises, to configure Voicebot and Chatbot. Its DIY “No Code” platform allows building unified bots [Voicebots and Chatbots] using advance Workflow builder and Conversational AI tools.
Floatbot is working to solve real problems in industry, which include use cases such as "increasing digital sales”, “automating lead qualification”, “automating inbound and outbound calls”, "providing 24/7 customer service" and "empowering agents with digital tools”.
Show the rest of the publisher’s description (14 more lines)
Floatbot UNO, a Conversational AI-powered Voicebot platform [2-way conversational Voicebot] integrates with leading contact center solutions [Nice inContact, Avaya, Cisco, Genesys, Five9, etc.] and automates upto 60% of the contact center activities. At any time, the Voicebot can transfer the call to a human agent or hang up the call if customer queries are addressed. Along with calls, Floatbot allows users to continue the conversation through chat channels such as WhatsApp or Text. Floatbot allows users to seamlessly switch between voice and chat channels while maintaining past sessions and the context of the conversation.
- Features- Deep Tech AI
- NLP Engine
Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.
- Self-Learning AI
Speech-to-Text and NLP modules auto-learns from unlabelled voice data and user queries and adds to the AI knowledge base.
- Voice Biometric
Authenticate a user’s voice in real-time. All you need is 20-40 seconds of an audio log of a user to train a neural network model.
- Speech-to-text
End-to-end deep learning-based speech recognition, that performs well with noisy environments and multiple languages, dialects and accents.
- Text to speech
The Neural TTS system synthesizes high-quality natural-sounding speech depicting a human conversation.
- Human-in-loop
Self-learns from user-agent chat. Bot admin can do supervised learning to continuously improve bot performance.
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
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4 linksLinked repositories
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