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Agent passport
Botsonic Enterprise Plan
Our most powerful AI agents for advanced workflows and flexibility
- Category
- Machine Learning
- Registry category
- Operations & ProductivityWorkflow & Productivity
- Vendor
- Writesonic Private Limited
- Location
- Not disclosed
- Reviews
- Not rated (0 reviews on the listing)
- Listed on
- Microsoft Marketplace
- Pricing
- Not stated
Overall Provenance
2.4/10Low
High 7–10Moderate 3–6.9Low 0–2.9
Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.
Vendor Provenance
Who actually operates this agent.
2.1 / 10
Data element
Answer
Provenance
Source
Legal entity
Writesonic Private Limited
Publisher name on the listing; the matched company record gives no legal name
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
HQ address
Not disclosed
No headquarters on the listing or an outside record
Low
No source on record
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
Not disclosed
Low
No source on record
Revenue
Not disclosed
Low
No source on record
About
Our most powerful AI agents for advanced workflows and flexibility
Publisher description
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Build Provenance
What the agent is built on.
2.8 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Not disclosed on this listing
Low
No source on record
Hosting model
SaaS, hosted by the vendor
From the listing
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Version history
1.0
Registry saw 4 distinct listing states across 10 captures
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Reach Provenance
How the agent is distributed and adopted.
5.8 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via SaaS
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Review volume & rating
Not available
No ratings on the listing
Low
No source on record
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2025-12-23
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Public community signal
Vendor social presence
Vendor level signal
High
Vendor website company data (writesonic.com), fetched 2026-08-31
# installs
Not reported
Popularity index 0.00 on the marketplace; not an install count
—
No source on record
Listing type
Standard marketplace listing
From the listing
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Data Provenance
What the vendor discloses about data handling.
1.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
Not disclosed
Low
No source on record
Data residency
Not disclosed
Low
No source on record
Retention & deletion
Not disclosed
Low
No source on record
Published documentation
Legal links on the listing: Privacy Policy
Links on the listing; documents not fetched by the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Privacy Policy (opens in a new tab)writesonic.com
Data access requirements
Not explicitly disclosed
No OAuth scope or permission list found on the listing
Low
No source on record
Compliance Provenance
What standards the vendor meets, and who verified them.
0.0 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
None on record
Low
No source on record
ISO/IEC 27001
None on record
Low
No source on record
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
None on record
Low
No source on record
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
SettleTop search (opens in a new tab)fedramp.gov
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
None on record
Low
No source on record
What the publisher says
About Botsonic
Botsonic is a state-of-the-art generative AI platform designed to revolutionise customer service through automation. The platform's primary objective is to enable the creation of AI agents that are capable of making autonomous decisions. These decisions are informed by a comprehensive knowledge base and various data sources that the AI is trained on. With its advanced capabilities, Botsonic aims to significantly reduce customer service costs, by as much as 80%, while maintaining, or even improving, the quality of service provided.
Types of Users
Show the rest of the publisher’s description (10 more lines)
- Customer Support Head/Lead
- Customer Support Manager
- Category managers(Ecommerce/Retail)
- Customer Experience manager
- Business Owners
Customer Need
- Efficiency in Customer Service: Botsonic addresses the need for efficient and rapid customer service. Users such as customer support heads and managers face the challenge of maintaining a balance between speed and quality in service delivery. By automating responses and decisions, Botsonic ensures that customer inquiries are handled quickly without a drop in service quality.
- Cost Reduction: A major need for business owners and customer support leads in all sectors, including ecommerce and retail, is reducing operational costs. Botsonic's ability to potentially cut customer service costs by up to 80% addresses this need directly, making it a financially attractive solution for organizations looking to optimize budgets.
- Scalability: For category managers and customer experience managers, handling increased customer interaction without additional resources is a challenge. Botsonic provides a scalable solution that can manage growing amounts of customer queries without the need for proportional increases in human customer support staff.
- Quality of Service: Maintaining or improving the quality of customer service while automating processes is a significant concern. Botsonic leverages a comprehensive knowledge base and various data sources to inform its AI agents, ensuring that the quality of service is maintained or improved, even as automation increases.
Preview
5 imagesLinked repositories
Unknown
Unknown means this listing does not publish a repository. It is not a statement that the code is closed.
Publisher resources
- Support (opens in a new tab)
- Onboarding an Enterprise Customer at Botsonic (opens in a new tab)
- Landing page (opens in a new tab)
- Botsonic Quick Start Guide (opens in a new tab)
- AI Agents (opens in a new tab)
Sources
- Marketplace listingMicrosoft Marketplace (opens in a new tab)
- Legal linkPrivacy Policy (opens in a new tab)
- Company recordVendor website company data, matched on writesonic.com
Reading the score
Disclosure · how many sources corroborate it
NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.
Evidence · what kind of evidence backs it
NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.
The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.
Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.
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