Wipro GenAI Investor Intelligence

financial advisors reported losing business because they didn’t have the

appropriate tools to interact with clients and three-fourths of global wealth

managers see digital as priority. Accordingly, wealth management firms are

continually looking for a more intuitive technology driven experience.

One of the main problems is that the Wealth managers handle

large volume of clients. There is a demand of cognitive solutions to assist the

managers to help them reduce the turnaround times and hence improve the

customer experience and trust.

Wipro's Azure OpenAI based Solution:

Considering the above scenario, we have built this solution

for providing cognitive assistance to Relationship Manager (RM) for the Wealth

Management group of an asset management company. It provides automated,

algorithm-driven financial planning and investment services with little to no

human supervision.

The solution leverages power of Azure Open AI to provide the

conversational interface to RM. It can be integrated with the organization’s AI

models for providing forecasts for various stocks and funds. It is also

integrated with Microsoft cloud for Financial Services wealth management

solution for pulling customer data.

The RM can now ask questions related to customer’s specific

needs, financial goals and risk appetite and get relevant responses from the

bot. It will help in closing the deal faster and reduces any delays due to the

need of gathering details from the back-end team.

Solution features:

• Ability

to handle conversations across different topics with human like responses

• Can

provide responses from both Enterprise Data and Public domain

• Ability

to mine enterprise records with high accuracy and reliability e.g. MF Product

brochure, Fact Sheets, Product prospectus etc.

• Provide

summary of the discussion with the customer that can be stored for future

audits and references

• Can

generate reports like Payment Receipts using the available customer information

• Can

connect to enterprise AI/ML models e.g. NAV Forecasting, Index forecasting,

churn prediction etc.

For more details, please do not hesitate to contact us.