Whetstone - Communication Intelligence
Whetstone Health · Intelligence & Research
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Turn every patient conversation into a chance to get better.
Whetstone reads the encounter transcript your ambient AI scribe already produces and scores the quality of clinician–patient communication on every visit — then gives each clinician clear, private, evidence-based feedback the moment their note is ready. No new devices, no recordings to upload, no change to the way clinicians already work.
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From there, feedback becomes training. Clinicians can open a deep-dive analysis of the full encounter and move straight into targeted practice: educational modules and simulated-patient AI role-play that rehearse the exact behaviors their scores flag. Every score and every lesson is anchored to 30+ published, evidence-based communication frameworks, from motivational interviewing to delivering serious news. Also, clinicians earn up to 20.0 AAFP CME Credits.
Health systems measure nearly every clinical skill — except the conversation. Yet communication failure is a factor in roughly 30% of malpractice claims, driving 7,000+ claims and $1.7B in losses over five years, at an average of about $237K per claim (CRICO Strategies). Patients are about twice as likely to follow their treatment plan when their clinician communicates well (DiMatteo), and clinician communication is a leading driver of HCAHPS scores, which feed Medicare value-based payments. Whetstone makes this invisible skill visible, measurable, and coachable — system-wide.
Whetstone is built for health systems. Individual feedback is private to the clinician by default; leadership sees de-identified aggregates only. Coaching data lives outside the medical record as professional-development data. Hosted in Microsoft Azure, HIPAA-ready with a signed BAA. Deployment is a configuration step, not an IT project.
Built for chief medical officers, quality and safety leaders, risk management, patient-experience teams, and GME leaders at health systems using Microsoft Dragon Copilot.
Requires an active Microsoft Dragon Copilot license. Priced per user; final pricing depends on the plan and number of licensed clinicians.
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
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