Retail Chatbot Solution for Enhanced Customer Engagement and Ai Sales Agent– Powered by Microsoft Copilot & GPT
Webify.Ai · Marketing & Sales
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 6 captures on record
What the publisher says
As described on Microsoft Marketplace.
The retail industry is transforming with AI-powered chatbots. Webify’s Agentic AI customer support enhances, streamlines operations, and boosts sales. Powered by GPT on Microsoft Azure, IBM Watsonx, AWS SageMaker, and Google Gemini, it integrates seamlessly with e-commerce platforms, CRM systems, and inventory tools, delivering exceptional shopping experiences.
Why AI in Retail?
Show the rest of the publisher’s description (24 more lines)
With the global AI retail market growing at a CAGR of 23.9% by 2030, businesses must adopt AI-driven solutions. Retail chatbots powered by LLMs and conversational AI provide real-time assistance, automate tasks, and optimise sales, making AI a game-changer.
Key Features & Capabilities
- Omnichannel Support: Engage across web, mobile apps, WhatsApp, Facebook Messenger, Telegram, IVR, SMS, and voice assistants (Alexa, Google Home).
- Multilingual & Vernacular AI: Communicate in 38+ languages, ensuring inclusivity for global shoppers.
- Voice AI & Call Handling: Handles calls and transactions in real-time.
- Smart Inventory & Order Tracking: Real-time stock updates, backorder management, and order tracking.
- Personalised Promotions & Recommendations: Machine learning-driven discounts, product suggestions, and campaigns.
- Secure Payment Assistance: Ensures safe, secure payments, reducing cart abandonment.
- AI-Driven Analytics: Provides actionable insights into customer behaviour, sales trends, and product performance.
- E-commerce Integration: Seamlessly integrates with platforms like Shopify, Magento, Oracle, and SAP Hybris.
How Webify AI Enhances Retail Businesses
- Customer Support & Assistance: Instant responses to FAQs, reducing wait times.
- Smart Voice & Multimodal Capabilities: Handles inbound/outbound calls, providing order updates and queries.
- Personalised Shopping Experience: Sends promotions, loyalty reminders, and product recommendations.
- Order Management & Logistics: Tracks orders and delivery statuses, and proactively informs customers of delays.
Why Choose Webify’s AI Chatbot for Retail?
- Advanced AI Expertise: Powered by GPT, Microsoft Azure AI, IBM WatsonX, AWS SageMaker, and Google Gemini.
- Seamless Integration: Effortlessly connects with ERP systems, payment gateways, and inventory databases.
- Secure & Scalable: Ensures data privacy, compliance, and robust cloud deployment.
- Live Agent Handoff: Escalates complex queries to human agents for hybrid support.
- Flexible Deployment: Available on-premises or cloud-based to suit diverse infrastructures.
Elevate Retail with AI – Try Webify AI Today
AI-driven automation reshapes customer service, sales, and inventory management. Webify’s AI-powered retail Chatbot offers seamless automation, real-time insights, and next-gen engagement, making it essential for modern retailers.
🚀 Start Your 30-Day Free Trial Today & Experience the Future of Retail AI!
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
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