VeriPark Next Best Action
VeriPark · Marketing & Sales
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Veripark's Next Best Action (N.B.A.) is a leading customer-centric technology that considers all the possible actions during a customer interaction and recommends the next best one thereby increasing the likelihood of positive response.
Leveraging Cortana Intelligence Suite advanced algorithms of Machine Learning can consume numerous criteria to generate the optimal recommendation; for example, a customer’s profile, needs and significant events as well as the organisations sometimes competing objectives of acquiring new customers, retaining existing customers and improving rate of response to offers per customer.
Show the rest of the publisher’s description (2 more lines)
By continuously suggesting ‘what to do next’ to a customer, Next Best Action allows iterative and interactive forms of dialog that customers identify as natural thereby delivering a first class customer-centric experience.
Available as ready to use widgets for Dynamics CRM Online the solution can deliver the intelligent and coordinated messages across all inbound and outbound channels such as Contact Center, Branch, Web, e-mail and social media.
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
8 linksLinked repositories
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