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Agent passport

ACES Simulator

Verbal Transactions · HR & Talent

SaaSNo attestation published

Certification per Microsoft Marketplace.

simulationtrainingautomate bot
Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 10 captures on record

User rating5 ★1 review on the listing
Runs onSaaSSaaS
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

Verbal Transactions offers a SAAS solution, ACES, that allows our enterprise customers to build unique customized training simulations. These simulations can be used to automate training employees on a variety of skills such as call centers, coaching, selling skills and beyond. No coding skills are required to build these simulations.By using ACES (automated contact engagement system) employees and their managers will know immediately, if they have acquired the skills necessary to be successful at their job. ACES uses speech recognition and bot technology to allow the user to verbally interact with pre-recorded characters and the bot takes on the role of their coach to guide them along the way.

ACES is comprised of three primary components.

Show the rest of the publisher’s description (3 more lines)
  • Developer's scripting editor to create all user interactions and onscreen visuals
  • A powerful backend tracking system used to provide immediate feedback to the user while logged into the simulation and automatically monitors all correct and incorrect activity that YOU decide you want to monitor.
  • Administrative reporting system to enroll and manage user roles, simulation assignment, and organization alignment.Verbal Transactions can deploy ACES SAAS, on-premise, or a combination of both.

Preview

4 images
ACES Simulator preview 1ACES Simulator preview 2ACES Simulator preview 3ACES Simulator preview 4

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyVerbal TransactionsAutomated

Sources

Marketplace listingmarketplace.microsoft.comSource
Privacy PolicyPrivacy PolicySource
License TermsLicense TermsSource

Publisher resources

7 links
ACES Informationcatalogartifact.azureedge.netSource
Call Center Case Studycatalogartifact.azureedge.netSource
Video Samplesverbaltransactions.comSource
Airline Reservation Samplewww.youtube.comSource
Simulation of Collections Callwww.youtube.comSource
Simulation showing a chat support interaction with randomized branchingwww.youtube.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Unknown
Not stated
Delivery
SaaS
https://verbaltransactions.com/contact-us/
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Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.