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Agent passport

Connected Customer

VASSAR LABS · Customer Service

SaaSNo attestation published

Certification per Microsoft Marketplace.

GenAICustomer Service
Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 7 captures on record

User ratingNot rated0 reviews on the listing
Runs onSaaSSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

Connected Customers' s GenAI is a cutting-edge SaaS product designed to transform the way businesses engage with their customers. Leveraging the power of Generative AI (GenAI) and Large Language Models (LLMs), Connected Customers deliver exceptional customer service through intelligent automation and personalised interactions. Perfect for Customer Support focusing on efficiency.

Preview

3 images
Connected Customer preview 1Connected Customer preview 2Connected Customer preview 3

Agent build and provenance

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The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyVassar LabsAutomated

Plans and pricing as listed

7 listed
Connected Customer Ultimate (0 - 1,000,000 messages/month)
  • Messages: $0.10 per email/ text message
  • Messages: $0.10 per email/ text message
Connected Customer Ultimate (0 - 1,000,000 messages/month)
Monthly Allocation:
Connected Customer Starter (0 - 10,000 messages/month)
  • Messages: $0.25 per email/ text message
  • Messages: $0.25 per email/ text message
Connected Customer Starter (0 - 10,000 messages/month)
Monthly Allocation:
Connected Customer Standard (0 - 50,000 messages/month)
  • Messages: $0.15 per email/ text message
  • Messages: $0.15 per email/ text message
Connected Customer Standard (0 - 50,000 messages/month)
Monthly Allocation:
Connected Customer Pro (0 - 100,000 messages/month)
  • Messages: $0.125 per email/ text message
  • Messages: $0.125 per email/ text message
Connected Customer Pro (0 - 100,000 messages/month)
Monthly Allocation:
Connected Customer Enterprise (0 - 500,000 messages/month)
  • Messages: $0.11 per email/ text message
  • Messages: $0.11 per email/ text message
Connected Customer Enterprise (0 - 500,000 messages/month)
Monthly Allocation:
Connected Customer Basic (0 - 25,000 messages/month)
  • Messages: $0.20 per email/ text message
  • Messages: $0.20 per email/ text message
Connected Customer Basic (0 - 25,000 messages/month)
Monthly Allocation:
Connected Customer Advanced (0 - 250,000 messages/month)
  • Messages: $0.12 per email/ text message
  • Messages: $0.12 per email/ text message
Connected Customer Advanced (0 - 250,000 messages/month)
Monthly Allocation:

Sources

Marketplace listingmarketplace.microsoft.comSource
Privacy PolicyPrivacy PolicySource

Publisher resources

5 links
Connected Customer Brochurecatalogartifact.azureedge.netSource
GenAI powered Connected Customer- Email Automationwww.youtube.comSource
GenAI powered Connected Customer- Credit Cardwww.youtube.comSource
GenAI powered Connected Customer- Drive Thruwww.youtube.comSource
Pricing
Paid
7 plans listed
Delivery
SaaS
https://vassardigital.ai/
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.