STELLA Automotive AI | Dealer
Stella Automotive AI · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
OVERVIEW
STELLA™ Automotive AI is the first single AI platform designed specifically for the automotive industry offering robust reporting, comprehensive analytics, and a sophisticated security infrastructure to safeguard your data. With advanced conversational AI technology, STELLA™ Copilot serves as an intelligent assistant for phone, SMS, and web inquiries that transform customer interactions by efficiently managing simple questions, scheduling appointments, and connecting customers with your team for complex issues. Its omni-channel capabilities ensure customers have multiple communication options to engage seamlessly with your dealership.
Show the rest of the publisher’s description (21 more lines)
STELLA offers products ensuring your dealership never misses another call or opportunity. With proficient call handling with every call and communication, STELLA empowers your teams to excel, boosting productivity and enhancing customer satisfaction. STELLA seamlessly integrates with existing dealership software to enhance dealership experience, attract new customers, and retain existing ones.
PLATFORM HIGHLIGHTS:
- Answers all calls on the first ring, 24/7/365
- Unlimited calls handled simultaneously
- Intelligent, personalized conversations
- English and Spanish call handling
- Whisper technology for seamless call transfers
- Consistent, branded experience
- Eliminates hold times and inconsistent service
- Customizable to meet any unique dealership needs
- Configurable and scaleable for any size dealership or group
- Complete transcription of all customer calls
- Compliant with SOC-2 and GLBA Standards
- Strict data privacy exclusively for your dealership
Experience it all in one platform.
STELLA™ RECEPTION
STELLA™ Reception operations like a live person answering calls with friendly, natural language, monitors lines, provides friction-free, efficient call routing based on name, department, role, or topic connecting customers to the right person immediately, takes messages, and transfers to text if your staff is unavailable. Experience precise and professional call handling with STELLA™ Reception—where every interaction is handled with speed and intelligence.
STELLA™ SERVICE
STELLA™ Service automates the service booking process. It’s your dealership’s 24/7 frontline service assistant, handling every inbound call with speed, precision, and a touch of human-like intuition. Every call is answered on the first ring, day or night, freeing up staff for revenue-generating activities. Customers can book, confirm, and manage appointments autonomously, seamlessly integrating with your Service Scheduler or Dealer Management System (DMS).
STELLA™ PARTS
STELLA™ Parts utilizes conversational AI to efficiently search for OEM parts, accessories, and aftermarket components. Customers receive quick access to detailed part information, including any additional parts that may be needed for installation. Meanwhile, Dealer Parts Connect links customers with local OEM-certified dealers for the installation for parts purchased online through OEM websites.
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- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
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10 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.