TicketingBot- IT Support Ticketing System
Sahara Watira for Digital Transformation · Cybersecurity & IT
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
The TicketingBot solution is an Internal Process Intelligent Automation Solution built on Azure Bot Service and integrated with Microsoft Teams. The solution helps you accomplish everything you need to resolve day-to-day IT tickets, issues, and incidents faster than ever.
Employees simply need to open Microsoft Teams, and run the TicketingBot, and the bot will start to figure out what is the issue is and find a solution or connect with the proper IT resource to resolve the issue.
Show the rest of the publisher’s description (8 more lines)
Centrally manages all your IT and non-IT assets right from your help desk software, the scope of your help desk software with contextual integrations and relieving your help desk team from repetitive processes by automating them.
Business values:
- Ensure high availability of your services
- Increase help desk adoption rates
- Boost your help desk team's productivity
- Build the help desk that your business demands
TicketingBot has once again has proved to be an advanced digital assistant that helps you to open tickets and solve it faster than you think. All Department in company can open ticket in TicketingBot without any training or experience in IT.
In order to use this app, please contact us on info@sahara-watira.com for more details.
Preview
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Agent build and provenance
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Sign inCompliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
1 listedSources
Publisher resources
2 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.