KITT Chatbot
Robotron Datenbank-Software GmbH · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
KITT is a text-based chatbot and speech-to-text chatbot for customers, users and stakeholders - a chat system for recurring contacts and to support.
Text-based and speech-based accepted requests are processed and answered. Possible use cases can be:
Show the rest of the publisher’s description (20 more lines)
- chatbot on websites
- integration in instant-messaging systems
- as an intranet component
- partially automated ticket support
For example:
- 24/7 support and thus increase customer satisfaction
- possibility for 24h-self-service
- identify similar questions/patterns and issue sample solutions
- execute routine operations without errors
- establish first contact with customers
- help and relief for 1st and 2nd level support
Advantages of our approach:
- there is only one interface to the cloud, the data can be hosted anywhere
- we built the backend and the frontend can be customized as desired
- highly modular due to microservices, making it easy to replace individual modules
- simple connection of surrounding systems
- easy monitoring of KPI by provided admin frontend
- frontends for supervision and retraining
- DSGVO/GDPR compliant solution
This application is available in English & German.
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
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2 linksLinked repositories
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