Smart Engage
Replikr Intelligent Avatars · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
INTRODUCTION
Smart Engage is an online booking and patient engagement solution that uses Azure Health Bot conversational AI. While Smart Engage operates across various channels, the use of intelligent avatars has been shown to significantly improve patient engagement and booking completion rates, in the order of a 150% improvement over traditional online forms.
Show the rest of the publisher’s description (12 more lines)
Smart Engage covers the entire patient journey, from enrolment and preventive care to appointment reminders, procedure preparation, and post-procedure feedback. Moreover, Smart Engage can be easily integrated with your RIS using FHIR-compliant APIs or Robotic Process Automation (RPA).
BENEFITS
Highly engaging patient experiences to maximise your booking completions and clinic revenue.
Is massively scalable and reduces Cost-to-Serve through call deflection and less administration.
Personifies your brand and patient experiences with a custom avatar and voice of your choice.
Consistently communicates accurate information 24/7, with fully customisable conversations.
Accessible from any web-enabled device, i.e. mobile phone, tablet, laptop or desktop.
Seamlessly integrates with your business and clinical systems (CRM, ERP, EHR, PMS & RIS) via APIs or Robotic Process Automation (RPA).
Communicates in over 40 languages.
WHY REPLIKR
Conversational Al significantly improves patient journeys by providing personalised and efficient communication, streamlining processes and enabling patients to access information and services remotely. It also enhances provider experiences by freeing up time for more complex tasks and enabling better patient data management and analysis. Overall, implementing conversational Al in patient journeys leads to significantly improved patient satisfaction and outcomes.
If you have a vision for better patient experiences, then get in touch.
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
5 linksLinked repositories
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