SalesAssistant by AIBoost
REAL COMM SRL · Marketing & Sales
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
SalesAssistant is the sales automation engine of the AIBoost suite, developed by Real Comm,an ISO 27001,certified software house with over 14 years of experience. Designed to help B2B and B2C businesses respond to inbound inquiries faster and more consistently without increasing headcount, it acts as a coordinated team of specialized AI agents rather than a standard chatbot. It fully mirrors the operations of a real sales desk, managing the entire pipeline from the initial message to a ready-to-send offer.
Key Features and Capabilities
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When a prospect reaches out via email, web form, or chat, SalesAssistant automates several core processes:
Context Capture & Intent Classification: It automatically gathers context and identifies the nature of the request (e.g., pricing, product info, or support).
Proactive Clarification: If critical details are missing, it asks the prospect for clarification instead of stalling or guessing.
Drafting & Offer Construction: It drafts accurate, on-brand responses to information requests and builds structured, priced offers aligned with the company’s catalog and business rules.
Human-in-the-Loop Review: Sensitive or high-value communications are routed to a human reviewer before being sent out.
Omnichannel Dispatch: The finalized communication is seamlessly sent through existing business channels.
As a result, prospects receive 24/7 professional replies, allowing the human sales team to focus on closing deals rather than repetitive typing.
Hybrid AI and Security
The platform utilizes a hybrid architecture that separates creative AI reasoning from strict process control:
LLM-Driven Agents: Handle language comprehension tasks, such as reading intent, managing ambiguity, drafting natural language, and structuring offers.
Deterministic Orchestration Nodes: Manage routing, sequencing, and business-rule enforcement, keeping the system predictable and auditable.
Human Review Gateway: Any message or offer that crosses configurable risk or value thresholds is queued for manual approval, giving the business complete control over external communications.
Compliance and Architecture
SalesAssistant features a built-in ContactService that centralizes identity resolution, consent tracking, and suppression lists. By filtering every outbound message through a CanContact() check, the platform automatically enforces opt-in (EU) and opt-out (US) regulatory preferences.
Architecturally, it is built on a production-grade enterprise stack, including .NET 10, Clean Architecture (CQRS/MediatR), Keycloak, RabbitMQ/MassTransit, and Weaviate. It supports multi-tenant, multi-market deployment, with initial jurisdictions in Italy, the UK, and the US.
Target Audience and Ecosystem
SalesAssistant is ideal for growing companies and SMEs that want to scale their sales capacity effectively. It integrates perfectly with the other modules of the AIBoost suite—MarketingAssistant and MailManager—sharing the same underlying identity and data foundation for easy, modular expansion.
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
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Publisher resources
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