Vocamate: Intelligent voice & chatbot PaaS
Prof IT LLC · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
Vocamate
is an
Show the rest of the publisher’s description (38 more lines)
automatic cloud service for omnichannel communications
based
on Microsoft
Azure
infrastructure using the Artificial Intelligence
(AI) capabilities to reach the highest level
of customer satisfaction.
On
one hand PIT VI can keep up the dialogue with customers by phone using Azure
Speech Service as
speech recognition (ASR) and speech synthesis system (TTS). On
the other hand service can work as a chatbot
on
different platforms via Azure Bot
Service
tools. Depending
on the script being run, Vocamate can use machine learning
based
on Azure ML facilities to automatically classify and
appoint the task performer.
One
of Vocamate advantages is management flexibility. Integrated
business process designer provides simple and rapid transformation of existing
workflows and creation of new ones without vendor involvement/ Key
features of script editor are:
- Unified
management interface for voice and text interaction channels
- Unlimited
script steps
- Nested
scripts
- User
defined functions
- Script
thread usage statistics
- Multiple
speech recognition and synthesis systems usage in a single scenario to reduce
costsThis application is available in Russian.
Preview
3 images
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.