Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Coxwave Align is a purpose-built analytics platform for Gen-AI conversational products like chatbots, agentic assistants, and LLM-based customer support tools. Inspired by how Google Analytics transformed web insights, Align brings similar visibility and control to the world of AI conversations - giving product and data teams the tools they need to optimize performance and user experience.
Align automatically captures conversational data and enriches it with structured metadata - like session-level engagement, response quality, user satisfaction signals, and topic clusters. Through an intuitive dashboard, teams can visualize how users interact with their AI agents, identify friction points, and monitor key KPIs like retention, escalation triggers, goal completion, and engagement depth.
Show the rest of the publisher’s description (1 more line)
Powerful features like natural language search, Align Analytics Copilot, and built-in dashboard templates make it easy for teams to explore insights, define success metrics, and answer product questions - without needing SQL or custom pipelines. From product managers refining chatbot flows to enterprise leaders monitoring ROI, Align helps stakeholders translate raw conversation logs into clear insights and business decisions. Whether you are launching a new Gen-AI product or scaling one in production, Align gives you the data foundation to continuously improve, experiment safely, and build user trust at scale.
Highlights
Highlighted by the publisher on AWS Marketplace.
Analytics platform designed specifically for Gen-AI conversational products, including chatbots, agentic assistants, and LLM-based support tools.
Automatically structures conversational data with metrics like session engagement, user satisfaction, and escalation patterns, surfaced in an intuitive dashboard.
Includes natural language search and an analytics copilot to help teams query data, explore usage patterns, and define key product metrics without writing code.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
3 listed- Units
- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
All purchases are non-refundable.
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.