iX Hello - Smart Sanctioned AI
Concentrix · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Shadow IT thrives when employees can't get what they need from approved tools. When workers turn to unauthorized AI tools, browser extensions, or consumer-grade applications to fill productivity gaps, enterprises face compounding risks: data exfiltration, compliance violations, unmanaged licensing costs, and blind spots in the security posture. iX Hello addresses the root cause not just the symptoms by delivering a powerful, enterprise-ready AI assistant that employees actually want to use.
Deployed on Microsoft Azure and built to meet enterprise compliance requirements including HIPAA, GDPR, ISO 27001-2022, and the EU AI Act, iX Hello gives IT and security teams the visibility and control they need while giving employees the AI-assisted productivity they're seeking through consumer tools. When the sanctioned solution is better than the shadow one, adoption follows, and risk disappears with it.
Highlights
Highlighted by the publisher on AWS Marketplace.
Eliminate the Gap That Drives Shadow IT. iX Hello's multi-LLM support, Global RAG, and role-based customization give employees a tool capable enough to replace unauthorized alternatives, reducing the demand for off-platform AI solutions.
Centralized Visibility and Governance IT administrators gain a single, auditable platform for AI usage across the enterprise. Role-based access controls, PII redaction, and usage monitoring ensure that AI activity stays within approved boundaries, with no unmanaged tools lurking outside.
Compliance Without Compromise Unlike consumer AI tools that employees often adopt without IT awareness, iX Hello Employee is purpose-built for regulated environments. Enterprises can confidently meet data residency, privacy, and security requirements while still offering employees a best-in-class AI experience.
Agent build and provenance
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The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.
Sign inCompliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-07-28
Plans and pricing as listed
1 listed- Units
Refund terms
As stated by the publisher on AWS Marketplace.
All iX Hello charges are non-refundable except where required by law. Refund requests due to verified service outages exceeding 72 hours may be considered if submitted within 30 days of the charge date with a valid support case on record. To request a refund, contact support@concentrix.com with your AWS account ID and transaction ID. Requests are reviewed within 10 business days.
Sources
Publisher resources
4 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.