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SquadStack AI-Native Sales and CX Platform [IN]
SquadStack.ai · Marketing & Sales
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
SquadStack is an AI-native Sales and Customer Experience (CX) platform designed to modernize the contact center. It bridges the gap between fragmented tools and inconsistent human performance by integrating proprietary AI voice agents with a network of skilled human professionals. This hybrid model addresses common challenges such as revenue leakage, lack of personalization, and low connectivity rates.
The platform offers a comprehensive suite of capabilities including a Connectivity Engine for spam-aware dialing, Smart Lead Qualification, and Omnichannel Orchestration across Voice, WhatsApp, SMS, and Email. It leverages high-resolution audio data to power human-like AI agents capable of handling complex conversations, scheduling, and seamless handoffs to human agents when empathy or negotiation is required.
Show the rest of the publisher’s description (5 more lines)
SquadStack serves a wide range of industries including BFSI, E-commerce, Education, and Healthcare. Typical use cases include lead qualification, abandoned cart recovery, loan application processing, renewals, collections, and customer support.
SquadStack is an AI-native Sales and Customer Experience (CX) platform designed to modernize the contact center. It bridges the gap between fragmented tools and inconsistent human performance by integrating proprietary AI voice agents with a network of skilled human professionals. This hybrid model addresses common challenges such as revenue leakage, lack of personalization, and low connectivity rates.
The platform offers a comprehensive suite of capabilities including an AI-driven lead management engine to drive 90% lead connectivity, Omnichannel Orchestration across Voice, WhatsApp, SMS, Email, In-App, Quality monitoring, and an ROI optimization engine.
SquadStack serves a wide range of industries including BFSI, E-commerce, Education, Consumer Electronics, and Healthcare. Typical use cases include lead qualification, abandoned cart recovery, loan application processing, account opening, onboarding, renewals, collections, and customer support.
Built for enterprise scale, SquadStack ensures rigorous compliance and data security with ISO 27001, ISO 27701, and SOC 2 Type II certifications. The solution integrates deeply with major CRMs like Salesforce, HubSpot, Zoho, and LeadSquared, providing real-time analytics and transparent quality auditing to optimize funnel efficiency and drive measurable business outcomes.
Highlights
Highlighted by the publisher on AWS Marketplace.
Outcome-Driven Voice AI Agents: Designed to deliver measurable business results such as higher conversions, faster resolution, improved connect rates, and reduced cost per interaction.
Omnichannel Orchestration: Unifies customer journeys across Voice, WhatsApp, SMS, Email, In-App to improve reach and engagement.
Hybrid Intelligence: Combines realistic AI Voice Agents for scale with skilled human agents for complex sales and support outcomes.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
6 listed- Units
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Refund terms
As stated by the publisher on AWS Marketplace.
All fees are non-refundable. We do not provide refunds or credits for partial subscription periods or unused services. All sales are final.
Sources
Publisher resources
3 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.