Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
POWERCONNECT.AI is a complete AI customer experience solution designed for utilities. Our platform transforms customer engagement with domain-trained AI, multi-channel automation, and deep integration into enterprise systems like SAP, Oracle, AMI, and CIS.
With POWERCONNECT.AI, utilities can:
Show the rest of the publisher’s description (9 more lines)
- Empower Customers with Self-Service
- Provide 24/7 support for billing, outages, EV, solar, and efficiency programs through intelligent chat and voice assistants.
- Enhance Agent Productivity
- The AI Agent Assistant suggests answers, next-best actions, and resources in real time, reducing handle times and improving accuracy.
- Deliver Smarter Search & Knowledge Management
- The AI Knowledge Center and Search modules surface the right information instantly, tailored to utility-specific use cases.
- Gain Actionable Insights
- Built-in analytics track customer trends, agent performance, and AI learning loops to continuously improve experiences.
- Seamlessly Integrate Pre-built integrations with Oracle, SAP, AMI, Payments and outage systems ensure utilities can deploy AI rapidly without disrupting core operations.
Highlights
Highlighted by the publisher on AWS Marketplace.
End-to-End AI Platform for Utilities: Beyond chatbots, includes AI messaging, voice, search, self-service, and agent-assist tools.
Deep Utility System Integrations: Works seamlessly with SAP, Oracle, CIS, AMI, and Payments.
Proven to Improve Service & Efficiency: Boosts J.D. Power ratings, reduces call volumes, and cuts operating costs with 24/7 AI support.
Preview
4 images
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Plans and pricing as listed
4 listed- Units
- Units
- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
Customer shall pay POWERCONNECT.AI the applicable fees for the selected plan and fees are non-refundable.
Sources
Linked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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