Kaleyra TX Hub
Tata Communications · Marketing & Sales
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Kaleyra TX Hub extends Amazon Connect to deliver a truly unified platform for enterprise contact centers. Agents and supervisors access a single web-based interface to manage:
- Inbound and outbound voice calls
- Multiparty consult and conference calls
- Omnichannel web chat, SMS, and WhatsApp messaging
- Supervisor controls (monitoring, barge-in and underlying metrics)
- Post-interaction wrap-up and reporting
- Native no-code low code Workflows
- Non-technical administrators use intuitive configuration panels to configure UX layouts, and integrations - no coding required and also incredibly reducing the PS efforts
Highlights
Highlighted by the publisher on AWS Marketplace.
Single Pane of glass view to agents cutting across channels & CRM
No code framework enabling channels, applications (CRM), and Event Data Streams making no-code possibility via Kaleyra TX Hub
Dynamic interface UX/UI to accommodate ad hoc change management
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
18 listed- Users
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Refund terms
As stated by the publisher on AWS Marketplace.
Please refer to the contract & service schedule for details.
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.