Tetherfi MX Contact Center
Tetherfi · Customer Service
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Tetherfi MX Contact Center is a secure, cloud-native platform that unifies voice, chat, email, video, social media, and more into a single interface. Powered by Edge-AI, it delivers intelligent automation, routing, real-time insights, and seamless omnichannel experience. With built-in integrations for leading CRMs and full PCI-DSS/GDPR compliance, MX Contact Center is ideal for enterprises seeking scalable, compliant, and efficient customer engagement.
Highlights
Highlighted by the publisher on AWS Marketplace.
Edge AI capabilities: Vision AI for context-aware visual insights; Speech AI for live transcription, sentiment analysis, and adaptive responses.
Omnichannel engagement: Full support for voice, chat, email, social, video. All within one intuitive web-based interface.
Fast, secure deployment: One-click AMI launch, 64-bit (x86), Ubuntu-compatible, with SOC 2/ISO compliant ready setup. Customizable for any stack: Integrates seamlessly with telephony platforms, CRM systems, and AWS services (Amazon Connect, Control Tower).
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Refund terms
As stated by the publisher on AWS Marketplace.
The BYOL AMI utilizes licenses purchased directly from Tetherfi or Tetherfi partners. Please contact your Tetherfi sales team or partner for refund information.
Sources
Publisher resources
3 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.