Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Empower your small enterprise with CXperience Builder, an intelligent contact centre platform built on Amazon Connect, the same cloud service trusted by large organisations worldwide. Manage chat, voice, and email in one place with pre-configured AI for self-service FAQs and agent assistance, delivered without coding complexity or enterprise-level costs.
As your business grows, tap into powerful options for custom integrations, advanced service orchestration, and rapid adoption of the latest AWS capabilities through our strategic partnership with iCXeed, an AWS Advanced Tier & GenAI partner. CXperience Builder is secure, enterprise-grade, and ready to scale supporting you at every stage of growth from startup to small medium business to enterprise. Work smarter with integrated analytics, AI, and automation and orchestrate more cognitive, personalised, and intelligent customer experiences.
Highlights
Highlighted by the publisher on AWS Marketplace.
Multi-Channel Support: Unified chat, voice calling, and email handling in one dashboard, respond to customers wherever they engage.
Plug-and-play setup with Amazon Connect; no developers needed, ideal for small teams.
Cognitive Customer Experience: Upload FAQs for instant AI-powered self-service in voice/messaging; equip agents with an AI assistant linked to your knowledge base and best practices.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Plans and pricing as listed
4 listed- Units
- Units
- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
No Refunds
Sources
Linked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.