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Agent passport

Extended Support service for Dynatrace Observability Platform

BAKOTECH · Operations & Productivity

No attestation published

Certification per AWS Marketplace.

Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownProfessional service
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

Specific roadmap plan creation;

Monthly development sessions execution;

Show the rest of the publisher’s description (9 more lines)

Project worksheet updating;

Internal reference creation;

1-st line of high-quality product support services provided by a dedicated engineering team. All engineers have advanced product skills and field experience. Service includes:

Consultation on Dynatrace issues and errors with further vendor involvement if required;

Dynatrace support tickets escalation. Bakotech engineering team has access to support desk supervisors and will help to escalate critical support tickets;

“How-to” consultation regarding features and functions of Dynatrace;

Help with Dynatrace upgrades, patching and migration;

Improvement recommendations based on Dynatrace findings;

Participation in Dynatrace local community events up to 3 seats.

Highlights

Highlighted by the publisher on AWS Marketplace.

Extended Support

Customer success management & assurance

First-line support

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyBAKOTECHAutomated

Sources

Marketplace listingaws.amazon.com ↗Source
App certificationaws.amazon.com ↗Source

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Unknown
Not stated
Delivery
Professional service
dynatrace@bakotech.com Service is delivered remotely, during business days of Ukraine in 8/5 mode in EET time zone. Available languages: Ukrainian, English or Russian. Channels: phone, messenger, ticketing system (access provided by request). More about our services https://dynatrace.bakotech.com/services/en
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.