Fluent Order Management MCP Server
Fluent Commerce · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
The official Fluent Order Management MCP (Model Context Protocol) server makes it simple to connect AI Agents with the real-time order data in Fluent Order Management. It gives customer service AI agents a secure, standardized way to access order status, shipment, and tracking data without custom integration. AI Agents can also initiate actions, such as canceling an order, or changing a delivery address. This helps organizations deliver a better customer experience while reducing operational costs.
With this server, Fluent Order Management customers can:
Show the rest of the publisher’s description (6 more lines)
- Access order status data from compatible AI applications
Respond to customer order status enquiries through natural language
- Provide order status, expected delivery date, shipment tracking information, and item details
- Allow AI agents to take actions on behalf of customers, such as canceling orders or updating a delivery address.
This enables contact centers to reduce ticket volumes and average handling times, while still delivering high-quality service experiences.
In the future it will also provide access to inventory availability data, and initiating returns.
Highlights
Highlighted by the publisher on AWS Marketplace.
Use AI agents to handle "Where is my order?" calls, cancel orders, and change delivery address
Reduce call volumes and handling time and improve customer experience
Grow your business without increasing support staff
Agent build and provenance
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Plans and pricing as listed
2 listed- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
All fees are non-cancellable and non-refundable except as required by law.
Sources
Linked repositories
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