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Agent passport

CX and Contact Center Native AI Solutions

Bee Concept LLC · Customer Service

No attestation published

Certification per AWS Marketplace.

Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownProfessional service
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

Transform your contact center with intelligent agents powered by Kore.ai and deployed on AWS. Our professional services package is tailored to design, build, and deploy AI agents that automate service, support, and sales interactions across digital and voice channels.

Includes:

Show the rest of the publisher’s description (15 more lines)
  • Discovery workshops to identify high-impact use cases and customer journey improvements.
  • Custom agent development aligned with your tone of voice, workflows, and compliance needs.
  • Secure AWS-based deployment with enterprise-grade architecture and scalability.
  • QA, pilot, and go-live support to ensure a smooth rollout.
  • Role-based training and documentation for internal teams.

Designed for enterprise environments in banking, healthcare, retail, and insurance. This offering reduces response times, enhances CSAT, and ensures business continuity with cloud-native, multilingual and omnichannel agents.

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Transforma tu contact center con agentes inteligentes desarrollados en Kore.ai e implementados sobre AWS. Nuestro paquete de servicios profesionales está diseñado para planificar, construir y poner en producción agentes de IA que automaticen interacciones de atención, soporte y ventas en canales digitales y de voz.

Incluye:

  • Talleres de descubrimiento para identificar casos de alto impacto y optimizar la experiencia del cliente.
  • Desarrollo personalizado alineado con tu tono, procesos y necesidades regulatorias.
  • Despliegue seguro en AWS con arquitectura escalable y de nivel empresarial.
  • Soporte en QA, piloto y salida a producción.
  • Capacitación por roles y documentación para tu equipo.

Pensado para sectores como banca, salud, retail y seguros. Disminuye tiempos de atención, mejora la satisfacción y garantiza continuidad operativa con agentes multicanal, multilingües y listos para escalar.

Highlights

Highlighted by the publisher on AWS Marketplace.

Discovery workshops to identify high-impact use cases and customer journey improvements.

Custom agent development aligned with your tone of voice, workflows, and compliance needs.

Secure AWS-based deployment with enterprise-grade architecture and scalability.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

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Sources

Marketplace listingaws.amazon.com ↗Source
App certificationaws.amazon.com ↗Source

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Unknown
Not stated
Delivery
Professional service
Email: soportekore@bybeeconcept.com Support Portal: https://status.kore.ai Phone: +1 (321) 314-8048 Support Description: Buyers of the Contact Center AI solution powered by Kore.ai can expect dedicated technical and functional support from Bee Concept’s specialized team. Support includes onboarding guidance, configuration assistance, incident resolution, and periodic health checks. Standard support is available Monday through Friday, 9:00 AM to 6:00 PM EST. Extended coverage or 24/7 support plans are available upon request. All inquiries are addressed through our support portal, email, or phone within committed SLA times depending on severity level. Our support team is composed of certified Kore.ai professionals with expertise in conversational AI, CCaaS, and multichannel deployments, ensuring reliable and timely assistance.
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.