eG Enterprise Cloud - Observability for Modern IT and Digital Workspaces
eG Innovations · Operations & Productivity
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
eG Enterprise is a full-stack observability solution for IT applications and infrastructures that provides 360 degree visibility and insights into every layer and every tier - from endpoint to application to cloud and database from one console. IT teams use eG Enterprise to IT teams enhance user productivity, lower MTTR, improve IT efficiency and ROI.
AWS digital workspace competency certified, eG Enterprise offers best of breed monitoring, diagnosis and reporting for EUC, DaaS and DEX environments including Amazon WorkSpaces and AppStream 2.0 (Single-session and Multi-Session), Citrix, Omnissa Horizon, Azure Virtual Desktops and more. Track all aspects of user experience from logon time to app launch time and input latency, correlate with system performance. Get insights on user profiles and GPOs, track applications accessed and system performance to identify bottlenecks. Out of the box reporting provides insights for post-mortem diagnosis of problems and capacity optimization.
Show the rest of the publisher’s description (2 more lines)
The same universal agent technology also provides full-stack observability of applications. Monitor user experience using a combination of synthetic and real user monitoring, correlate with processing delays of transactions at each tier, and auto-discover and analyze infrastructure performance with the application context to pinpoint why an application is slow. Built-in insights to monitor common web, application (Java, Node.js, .NET, PHP), database, middleware and other application components ensures accurate diagnosis of problems.
Fully multi-tenant, eG Enterprise can be deployed on-prem or as a SaaS service and monitors both on-prem and cloud components. Embedded AIOps capabilities provide proactive and accurate insights and recommendations to IT teams. A simple interface and its integration with GenAI services empowers helpdesk teams to triage problems easily, accurately and quickly, reducing slowtime. Trending and analytics capabilities provide recommendations for IT architects to right-size, optimize and forecast the performance of their key applications and infrastructures.
Highlights
Highlighted by the publisher on AWS Marketplace.
Comprehensive User Experience Monitoring: Synthetic monitoring simulates workflows for thick/thin client and web applications including logon performance and supports VDI technologies like Amazon WorkSpaces/AppStream 2.0 and Azure Virtual Desktops. This is complemented with real user monitoring that measures all aspects of user experience: logon time, application launch time, screen latency, input delay and page load time. IT teams can detect and resolve problems proactively before users notice.
In-depth Insights and Auto-Diagnostics: Universal agent technology monitors 650+ application and infrastructure components. Flexible and transportable licensing makes deployment simple. Built-in domain expertise ensures auto-discovery and in-depth monitoring based on industry standard best practices. Automated diagnosis capability ensures that all the necessary details are captured and reported just as problems occur. Automated baselining alerts IT teams to any anomalies in advance.
Advanced AIOps Capabilities: Auto-discovery of inter-dependencies and color-coded topology maps greatly simplify troubleshooting. A patented root-cause diagnosis engine clearly differentiates the cause of problems from effects, minimizing mean time to repair. Historical analysis and trending provides insights for right-sizing, optimization and cost control. Integration with ITSM tools ensures automatic ticket generation, while GenAI integration empowers IT teams with recommendations.
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
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Refund terms
As stated by the publisher on AWS Marketplace.
no refunds
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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