Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Incisio is a full-stack, AI-native incident and support management solution built for high-performing engineering and support teams. It leverages intelligent agents that integrate with your observability tools, knowledge base, and Slack workspace to automate ticket triage, status updates, incident coordination, customer communication, and root cause documentation. Unlike traditional tools that rely heavily on manual workflows and fragmented systems, Incisio centralizes the entire lifecycle, from alert detection to resolution and follow-up, reducing MTTR, SLA breaches, and human burnout.
With native Slack commands, AI war rooms, and customizable SOPs, Incisio ensures that incidents are resolved faster, escalations are smarter, and support teams stay focused on what matters mos
Highlights
Highlighted by the publisher on AWS Marketplace.
AI agents that automate 99% of support and incident workflows, from triage and escalation to resolution and postmortems, all within Slack
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Plans and pricing as listed
12 listed- Users
- Users
- Users
- Users
- Users
- Users
- Users
- Users
- Users
- Users
- Users
- Users
Refund terms
As stated by the publisher on AWS Marketplace.
Full refund in 90 days
Sources
Linked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.

