HelpE Virtual Agent - SaaS
HelpE Ltd. · Customer Service
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
HelpE has developed a portfolio of products that are intended for the world of telephone service - emergency calls and the world of administrative call management. HelpE products make use of a variety of technologies for processing and understanding language, along with activating artificial intelligence and answering around the clock, in a variety of languages, to improve the customer service experience. The company's products interface with the customer's systems, and enable a full response to the customer and complete documentation in the client's systems for performing the various operations (opening payment reading, making an appointment with a representative, etc.)
Highlights
Highlighted by the publisher on AWS Marketplace.
Virtual agents conduct a voice conversation in a variety of languages based on a large language model (LLM) and artificial intelligence (AI) technology
Real time transcribing conversations and providing alerts according to protocol / keywords
Use of the client's infrastructure without the need to install dedicated hardware, possibility of installation at the client's site (on-premise in the client's cloud) or as a SaaS service.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Plans and pricing as listed
7 listed- Units
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Refund terms
As stated by the publisher on AWS Marketplace.
No Refunds
Sources
Linked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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