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Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
AiSensy is a cloud-native SaaS platform that helps businesses use WhatsApp for marketing, sales automation, customer engagement, and support. Teams can run compliant WhatsApp campaigns, automate notifications, qualify leads, recover carts, and manage customer conversations from a hosted web dashboard.
Built for the official WhatsApp Business APIs and Meta WhatsApp Business Platform, AiSensy supports WhatsApp Business API onboarding, opted-in contact management, approved message templates, broadcast campaigns, no-code automation flows, AI WhatsApp Agents, chatbots, live chat, payments, integrations, and campaign analytics.
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Key Features
Official WhatsApp Business API enablement: Connect eligible WhatsApp Business API numbers and manage templates, campaigns, automations, and customer conversations from one dashboard.
Broadcast and retargeting campaigns: Send messages to opted-in contacts, schedule campaigns, personalize content, use CTA and quick-reply buttons, and retarget audiences based on reads, replies, clicks, and attributes.
AI WhatsApp Agents: Deploy context-aware AI agents with knowledge-base Q&A, long-term user memory, no-code configuration, tool calling, skills, and API integrations.
No-code chatbot builder: Create drag-and-drop WhatsApp flows for lead qualification, support deflection, catalog journeys, appointment booking, feedback, and handoff to human agents.
Multi-agent live chat and Chat CRM: Let multiple agents manage conversations on a single WhatsApp Business number with tags, custom attributes, segmentation, conversation history, and routing rules.
WhatsApp payments and commerce: Support payment collection workflows using WhatsApp Pay, UPI, cards, net banking, Razorpay, PayU, payment links, and invoices where available.
Integrations and ecommerce automation: Connect Shopify, WooCommerce, HubSpot, Salesforce, Zoho, Google Sheets, Razorpay, PayU, Zapier, Pabbly, Integrately, and other business systems.
Business Benefits
Improve customer engagement: Reach customers on WhatsApp with personalized, consent-based messages and interactive customer journeys.
Reduce manual workload: Automate common notifications, support replies, abandoned-cart reminders, lead capture, and campaign follow-ups.
Improve conversion visibility: Track delivery, read, reply, click, conversion, revenue, and individual click data to optimize campaigns.
Unify marketing and support: Bring acquisition, automation, live chat, payments, and analytics into one WhatsApp-first SaaS operating layer.
Scale operations: Support growing teams with AI assistance, live agent handoff, integrations, analytics, and private-offer options for enterprise requirements.
Target Audience
AiSensy is designed for SMBs, growing businesses, enterprises, founders, marketers, sales teams, support teams, D2C and ecommerce brands, education and edtech providers, fintech teams, healthcare organizations, real estate companies, travel businesses, automobile brands, and marketing agencies managing WhatsApp programs for clients.
Getting Started
Subscribe through AWS Marketplace, access the AiSensy web dashboard, and connect an eligible WhatsApp Business API account or number. Import opted-in contacts, configure approved message templates, build chatbots or AI agents, launch campaigns, and monitor performance from analytics. WhatsApp and Meta message charges or conversation credits may apply separately based on country, message category, and commercial configuration. Customers are responsible for following WhatsApp Business Platform policies, template rules, user opt-in requirements, and applicable messaging laws.
Highlights
Highlighted by the publisher on AWS Marketplace.
Official Meta Business Solution Provider helping businesses automate, engage, and convert customers on WhatsApp.
AI WhatsApp Agents and no-code chatbots support always-on customer conversations
Run broadcasts, Click-to-WhatsApp ads, forms, retargeting, and analytics from one dashboard
Agent build and provenance
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Plans and pricing as listed
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Sources
Publisher resources
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