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Sprout Social

Sprout Social · Customer Service

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User rating4 ★4 reviews · G2 4
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

Transform social insights into business intelligence

Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.

Show the rest of the publisher’s description (9 more lines)

Capture real-time audience insights

Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.

Demonstrate the impact and ROI of social

Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.

Offer personalized support across the customer lifecycle

Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.

Optimize your results with data-tested, centralized tools

Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.

For custom pricing please reach out to aws-marketplace@sproutsocial.com. Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.

Highlights

Highlighted by the publisher on AWS Marketplace.

Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.

Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.

Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanySprout SocialAutomated

Plans and pricing as listed

2 listed
Additional users over contracted value
  • Units
$1.00
Advanced Plan - 20 Users
  • Units
$119,760.00
P12M

Refund terms

As stated by the publisher on AWS Marketplace.

Refer to the Terms of Service

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
CustomEulaCustomEulaSource

Publisher resources

4 links
See product videosproutsocial.wistia.comSource
Publisher linkaws.amazon.comSource
Publisher linkaws.amazon.comSource
Submit a requestsupport.sproutsocial.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
2 plans listed
Delivery
SaaS
Submit a request: https://support.sproutsocial.com/hc/en-us/requests/new Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com. Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us, includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
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Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.