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SUSAN - Security & Privacy by ServQual

ServQual SUSAN · Cybersecurity & IT

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User rating5 ★2 reviews on the listing
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

SUSAN by ServQual is a next-generation Governance, Risk, and Compliance (GRC) platform built entirely on AWS serverless architecture. Designed for CISOs, auditors, and compliance leaders, it automates cybersecurity assessments, control validations, and regulatory mappings across global standards such as ISO 27001, SOC 2, GDPR, NIST CSF, DORA, and Indias DPDP Act.

Using Generative AI, SUSAN automatically analyzes artifacts, alerts, and evidence to generate real-time risk scores, recommendations, and compliance dashboards. Its integrated modules support risk registers, incident response planning, asset inventory, vendor risk, and continuous monitoring.

Show the rest of the publisher’s description (1 more line)

SUSAN enhances operational resilience through built-in IRP templates, awareness training, and a follow-the-sun model supported from the UK, USA, and India. The platform is free to use, scalable across industries, and seamlessly integrates with AWS Bedrock, and native services for security and compliance automation.

Highlights

Highlighted by the publisher on AWS Marketplace.

GenAI-driven cybersecurity and privacy GRC automation platform built on AWS serverless architecture.

Automates ISO 27001, SOC 2, NIST, DORA, and DPDP compliance with AI-driven risk scoring and recommendations.

Integrated modules for incident response, vendor management, operational resilience, and awareness training.

Preview

1 image
SUSAN - Security & Privacy by ServQual preview 1

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Plans and pricing as listed

8 listed
SUSAN Small (1 to 50 Employees)
  • Units
$59.00
P1M
SUSAN Small (1 to 50 Employees)
  • Units
$599.00
P12M
SUSAN Medium (51 to 500 Employees)
  • Units
$200.00
P1M
SUSAN Medium (51 to 500 Employees)
  • Units
$2,000.00
P12M
SUSAN Large (501 to1000 Employees)
  • Units
$500.00
P1M
SUSAN Large (501 to1000 Employees)
  • Units
$5,000.00
P12M
SUSAN Extra Large (1001 plus Employees)
  • Units
$1,000.00
P1M
SUSAN Extra Large (1001 plus Employees)
  • Units
$10,000.00
P12M

Refund terms

As stated by the publisher on AWS Marketplace.

All SUSAN by ServQual subscriptions are billed and managed through AWS Marketplace. Subscriptions can be canceled anytime from the AWS Marketplace console. Monthly plans are non-refundable. Annual plans canceled within 14 days receive a full refund. Free trials incur no charges. AWS Marketplace Support handles all billing and refunds securely.

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
StandardEulaStandardEulaSource

Publisher resources

1 link
See product videowww.youtube.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
8 plans listed
Delivery
SaaS
Support URL: https://support.servqualit.com/ Support Email: susan@srql.com ServQual provides global 24x7 support through its follow the sun model with teams across the UK, USA and India. Customers receive onboarding assistance, troubleshooting, training and compliance guidance for all SUSAN modules.
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.