22N Passenger Communications Platform

As described on AWS Marketplace.

22North by Phonon is a real-time passenger operations platform that helps airlines turn every passenger interaction especially during disruptions into opportunities for recovery, engagement, and ancillary revenue. Layered over existing systems, 22North unifies communication, decisioning, and commerce across channels, enabling contextual offers for upgrades, baggage, duty-free, and destination services while improving customer experience, reducing revenue leakage, and driving measurable commercial impact

Highlighted by the publisher on AWS Marketplace.

AI-powered airline passenger communication platform enabling omnichannel notifications, disruption management, and digital self-service across WhatsApp, SMS, Voice, Email, RCS, and mobile channels.

Pre-integrated with leading airline reservation systems including Amadeus, Navitaire, and Sabre, helping airlines automate passenger engagement, IRROPs communication, ancillary sales, and travel operations.

Built for aviation enterprises with multilingual communication workflows, low-code automation, AI/LLM capabilities, and scalable passenger notification delivery for critical airline operations.

As stated by the publisher on AWS Marketplace.

All purchases of the 22North platform through AWS Marketplace are subject to contract terms agreed upon with the customer. Fees paid for activated subscriptions and consumed communication services are generally non-refundable. In case of billing disputes or service-related concerns, customers may contact the 22North support team at help@22north.io for resolution assistance.