Ascend Ops Assist for Public Sector: AI-Powered AIOps Platform
Deloitte · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
**Deloitte's Ascend Ops Assist** an operations platform designed for the realities of government IT. The platform unifies cloud observability, infrastructure management (InfraOps), security event monitoring (SecOps), financial operations analytics (FinOps), and agentic AI automation under a single** AWS-native architecture** purpose-built for federal agencies, state and local government, and other public sector organizations.
Ops Assist ingests telemetry from multi-cloud environments and processes it through a proprietary **Ingest, Augment, Score, Filter (IASF) engine** that suppresses noise at the source. AI agents, orchestrated through **AWS Bedrock AgentCore and the Strands SDK**, autonomously investigate alerts, identify probable root causes, and produce GenAI SMART notifications, with contextual findings and recommended remediation. As confidence in agent accuracy grows, the platform's roadmap extends toward agentic remediation and self-healing operations.
Show the rest of the publisher’s description (2 more lines)
Ops Assist is built entirely on AWS-native services including S3, Kinesis, Lambda, Step Functions, DynamoDB, Athena, EventBridge, SQS/SNS/SES, Bedrock, GuardDuty, Config, Security Hub, and Grafana, and is architected for **FedRAMP and DoD IL4 control inheritance** when deployed within a client's authorization boundary in **AWS GovCloud (US)**. Responsible AI safeguards are enforced through AWS Bedrock Guardrails and AgentCore Policy, aligned with federal responsible AI mandates.
Ops Assist maintains a clear product boundary: it provides observability, event intelligence, and AI-driven operations. ServiceNow remains the system of record for ITSM workflows; Ops Assist integrates with ServiceNow to route SEIM findings and P1/P2 incidents as context-rich tickets prepopulated with investigation findings and recommended actions. Deloitte delivers Ops Assist as a **services-led operations innovation and accelerator for federal agencies, state and local government, and civilian public sector clients**.
Highlights
Highlighted by the publisher on AWS Marketplace.
AI-powered platform unifying observability, SecOps, and FinOps under a single AWS-native architecture, purpose-built for federal, state, and local government cloud operations at scale.
Agentic event triage and root cause analysis powered by AWS Bedrock AgentCore and Strands SDK, with GenAI SMART notifications, intelligent noise suppression, and a roadmap to agentic remediation and self-healing cloud operations.
AWS-native architecture engineered for FedRAMP and DoD IL4 control inheritance from AWS GovCloud services, with Bedrock Guardrails and AgentCore Policy enforcing responsible AI governance for federal mandates.
Agent build and provenance
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Sources
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